From 1 April 2025, organisations across the UK will see an increase in their water and wastewater charges. While prices typically rise annually due to inflation and operational costs, the 2025 increases are significantly higher than usual.

This is driven by the need for greater investment in water resilience, the impacts of climate change, and reducing environmental pollution, particularly sewage discharges into rivers and seas. These rising costs are now being passed on to consumers, with some wholesalers implementing double-digit percentage hikes.

The level of increase will vary by wholesale region. Read on to see how you might be affected.

Understanding your water supply

Your wholesaler is responsible for maintaining the infrastructure that brings clean water to your property and handles the wastewater removal. They do not sell to organisations directly. You can determine your wholesaler by entering the postcode for your organisation here.

Your retailer is responsible for billing, meter reading and addressing any queries regarding your water services. You can find out who your retailer is by checking your latest water bill.

Are you paying more than you should for your water?

In England, only 22.7% of supply points have switched to a retailer of their choice, meaning many organisations may be paying more than necessary for their water services. By switching, you could not only benefit from better prices but also improved customer service.

If you think you are paying more than you should for your water and waste services, you could be on out-of-contract prices. Our team can investigate and source competitive pricing options, with quotes presented on a like-for-like basis to help you understand your options. We can also offer bill validation and benchmarking of your consumption, identifying any potential inefficiencies or leaks to put more back into your budget.

Predicted wholesale price increases from 1 April 2025

What this means for your organisation

With some wholesalers increasing prices by over 30%, we recommend taking proactive steps to manage your water costs. If you haven’t reviewed your water contract recently, now is the time to explore your options.

Don’t overpay for your water services! Get in touch with our team today to find the most competitive rates and ensure you’re getting the best value and customer service.