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Identifying hidden costs and reclaiming energy bill overpayments.

Discover how we helped Broad Horizons Education Trust identify and recover significant billing overcharges, whilst streamlining their energy management protocol.

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How Broad Horizons Education Trust reclaimed energy bill overpayments.

What Broad Horizons Education Trust thought

Not only has Zenergi delivered significant value by obtaining a refund for historic overpayments, but we can access the full range of services from an organisation that understands our requirements.

Chief Operating Officer

Broad Horizons Education Trust

What we think

Finding and recovering historic overcharges is just one example of how we go beyond procurement. Our partnership with Broad Horizons Education Trust is about making sure every penny is protected, and every opportunity maximised.”

Rebecca Thomson

Service Excellence Director

When Broad Horizons Education Trust moved all of its schools to us for energy procurement, the Trust gained more than just competitive energy contracts. During the onboarding process, we uncovered years of incorrect charges across multiple sites. Enter our team to recover the payments!

A team effort

We had been looking after one of Broad Horizons Education Trust’s sites for three years, providing energy procurement and bill validation services.

In 2020, the Trust decided to find an alternative to the Public Sector Buying Organisation from which it had been procuring energy for its other schools. Following the achievement of competitive gas and electricity contracts that offered more flexibility and choice, Broad Horizons Education Trust moved its ten remaining Norfolk schools over to us to manage.

Making an impact

As we set up the new contracts and onboarded the schools, we spotted an issue. During the time the energy contracts had been handled by the Public Sector Buying Organisation, Broad Horizons Education Trust had been incorrectly charged Climate Change Levy (CCL) across its sites – and had been for several years.

Driving results

Our team immediately stepped in to recover the significant overpayment. We provided the necessary VAT Declaration forms and guided the Trust through the process to successfully claim the refund.

The big picture

Broad Horizons Education Trust has been able to take advantage of our wider service offering to access a full energy service across its sites. The holistic support includes invoice validation to ensure accurate billing, siteworks support for new connections, and Display Energy Certificates (DECs) and Recommendation Reports, keeping the Trust on top of its compliance obligations.

Our partnership saves the Trust time and money, while ensuring its energy management is in safe hands.

Could your school or MAT be overpaying on energy? Every penny saved in school budgets means more investment in education. If your organisation hasn’t conducted a recent energy bill audit, you could be unknowingly overpaying.

Let us help you identify hidden overcharges, recover lost funds quickly and optimise your energy management for long-term savings.

Chris Jermy Director of Customer Success Zenergi

Ready to learn more? Start a conversation with one of our experts now.

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Discover how we helped Broad Horizons Education Trust identify and recover significant billing overcharges, whilst streamlining their energy management protocol.

Energy Procurement

Energy Procurement

Energy Procurement

Energy Procurement

Energy can be a significant expenditure for any organisation, especially during periods of high market volatility. The type of contract you choose can significantly affect what you’ll pay in the long term and it can be difficult to compare prices when there is an endless product and supplier choice available. Take control of your energy costs by leveraging our real-time market insights and market-leading expertise.
Find out more
Bill Validation

Bill Validation

Bill Validation

Bill Validation

We'll identify any possible discrepancies in energy and water bills, ensuring the numbers are based on accurate usage data and guaranteeing the correct rates are being applied. We'll safeguard you from potential financial losses while allowing more informed and accurate budgeting and forecasting.
Find out more
Display Energy Certificates

Display Energy Certificates

Display Energy Certificates

Display Energy Certificates

We all have a responsibility to reduce our energy use, which is why our service identifies opportunities to improve the energy efficiency of your buildings, while navigating compliance with ease.
Find out more
Siteworks

Siteworks

Siteworks

Siteworks

With in-depth knowledge of complex siteworks processes, we can oversee any size of project, from single supply to multiple services, liaising with distribution networks, suppliers, and meter operators. We can resolve complex queries and assist with faults, communications, diagnostic issues and metering roll out projects.
Find out more

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