Zenergi Water Procurement Scheme
Since deregulation broke the regional monopoly of the larger water suppliers in 2017, the water industry has become increasingly competitive. Consequently, given the complexity of the markets, it has become increasingly complicated for organisations to negotiate the best water supply deal for their specific needs.
Our water management service allows customers to take advantage of the deregulated water market to access savings and improved customer service.
We’ve partnered with carefully selected suppliers for our water scheme, who are trusted and proven to provide excellent customer service. The service includes account management from your Zenergi Relationship Manager, with any issues rectified on your behalf; and regular billing and consumption information available to access whenever you want it on our online portal – just as you can for electricity and gas.
In addition to these savings, Zenergi is able to validate your water invoices, as we would your gas and electricity invoices. This ensures that you can feel confident that the rates contracted are the rates that are invoiced, allowing you to manage your budgets with peace of mind and without surprises.
If something on your water bill doesn’t quite add up, we can then arrange to come to you and do a site survey to investigate things further and agree a plan of action to get to the bottom of it.
Read more – Exercise your right to change your water supplier
Water Price Review 2020
Click the link below to find out more about the deregulation of the water market and the changes to pricing from 1 April 2020. In this article we’ll share information about the retail prices and update you on how you can benefit in this open-market where you have free choice over your water supplier.
Update – The development of the water market in the UK
Essential FAQs – What is happening to water in your area?
We have put together a comprehensive list of frequently asked questions which were compiled in a recent webinar, relating to changes in the water market and Zenergi’s water procurement service.
