Zenergi Water Scheme
Since deregulation broke the regional monopoly of the larger water suppliers in 2017, the water industry has become increasingly competitive. Consequently, given the complexity of the markets, it has become increasingly complicated for organisations to negotiate the best water supply deal for their specific needs.
Our water management service allows customers to take advantage of the deregulated water market to access savings and improved customer service.
We’ve partnered with carefully selected suppliers for our water scheme, who are trusted and proven to provide excellent customer service. The service includes account management from your Zenergi Relationship Manager, with any issues rectified on your behalf; and regular billing and consumption information available to access whenever you want it on our online portal – just as you can for electricity and gas.
In addition to these savings, Zenergi is able to validate your water invoices, as we would your gas and electricity invoices. This ensures that you can feel confident that the rates contracted are the rates that are invoiced, allowing you to manage your budgets with peace of mind and without surprises.
If something on your water bill doesn’t quite add up, we can then arrange to come to you and do a site survey to investigate things further and agree a plan of action to get to the bottom of it.